Anex Technologies Inc.
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Dead on Arrival (DOA)

If a product arrives Dead On Arrival (DOA), contact us immediately. DOA Policies vary from manufacturer to manufacturer. A Return Material Authorization (RMA) will be issued and a replacement product will be sent to you.

Manufacturer Warranty & DOA Information

Axiohm 1 year warranty. DOA - 30 days.
Eltron Card Printers 1 year warranty. DOA - 30 days.
Epson America 1-2 yeares warranty depending upon model. DOA - 30 days.
HHP Input products - 180 days to 5 year warranty, depends upon model.
PDT products - 90 days to 1 year warranty, depends upon model.
DOA - 30 days.
ID Tech 1 year warranty. DOA - 30 days.
Intermec Technologies Corp. Bar Code Printers, data collection terminals & access points - 1 year.
Laser & standard CCD scanners - 3 years.
Linear Imager/Vista Scanners - 5 years.
DOA - 30 days from order date.
Logic Controls 1 year warranty. DOA - 30 days.
Mag-Tek 1 year warranty on MICR, Wedge & RS232 readers.
90 day warranty on TTL readers. DOA - No returns.
Metrologic 24 month warranty from date of manufacture.
Voyager series - 5 years.
DOA - 30 days.
MMF Cash Drawer 2 year warranty from manufacture date.
DOA - 30 days.
Symbol Technologies All scanners & terminals have 1 year warranty except the following:
LS1000, LS1900, LS2100, LS4000 series have 5 year warranty.
Datawands and serialized accessories - 90 days warranty.
Unserialized accessories - 30 days warranty.
DOA - 15 days.
Unitech 1 year warranty. DOA - 30 days.
Zebra Technologies 6 month warranty on printheads. 1 year warranty on printers. DOA = 30 days.